James Laframboise
About James Laframboise
James Laframboise is the Principal Technical Writer at Coupa Software, with a diverse background in technical writing, content development, and technical sales.
Principal Technical Writer at Coupa Software
James Laframboise has been serving as the Principal Technical Writer for Coupa Software since 2014. Based in San Mateo, CA, he is responsible for leading the documentation efforts and creating technical content that supports Coupa's various products and services. His role involves collaborating with cross-functional teams to ensure accurate, clear, and comprehensive technical documents.
Senior Technical Writer at Trend Micro
Before joining Coupa Software, James Laframboise worked as a Senior Technical Writer at Trend Micro from 2010 to 2014. During his tenure in Taiwan, he focused on developing high-quality technical documentation for Trend Micro's cybersecurity solutions. His work supported the company's goal of providing clear and detailed information to help customers deploy and manage their security products efficiently.
Content Development Manager at TutorABC
In 2010, James Laframboise held the position of Content Development Manager at TutorABC in Taipei, Taiwan, for a duration of 10 months. He was responsible for overseeing the development of educational content, ensuring that it met quality standards and catered to the learning needs of TutorABC's clients.
Bachelor of Education from Nipissing University
James Laframboise earned a Bachelor of Education (B.Ed.) from Nipissing University, focusing on Intermediate/Senior (Grades 7-12) education. He completed this program within one year, from 2003 to 2004. This qualification equipped him with the skills and knowledge necessary for teaching at the secondary school level.
Bachelor of Science from McGill University
James Laframboise achieved a Bachelor of Science (B.Sc.) degree in Psychology from McGill University. He studied at the institution from 1998 to 2002. His academic background in psychology provided him with a strong foundation in understanding human behavior, which supports his technical writing and content development roles.