Jayne Lehenbauer
About Jayne Lehenbauer
Jayne Lehenbauer is a Technical Support Agent at Coupa Software with a diverse background in customer service and data analytics.
Title
Jayne Lehenbauer is currently working as a Technical Support Agent at Coupa Software since 2022.
Past Work Experience
Jayne Lehenbauer has held several roles in the insurance and financial services sectors. At Cornmarket Group Financial Services Ltd., she progressed from Personal Insurance Customer Service Representative (2013-2014), to Personal Insurance Accounts Administrator (2014-2015), and then to Accounts Payable Administrator (2015-2021). Prior to that, Jayne worked at Sedgwick as a Travel Insurance Sales Agent from 2012 to 2013, and at Petsecure Pet Health Insurance as a Customer Service Representative in Winnipeg, Manitoba, Canada from 2010 to 2011. She also has experience as a Sales Assistant at Smyths Toys Superstores from 2008 to 2010.
Education and Certifications
Jayne Lehenbauer holds a Higher Diploma in Computing from Letterkenny Institute of Technology, obtained in 2022. She achieved a Bachelor of Science in Intermedia/Multimedia from Dublin City University (2007-2010). Additionally, she earned a distinction of 90% in Dublin Coding School's Data Analytics programme in 2021. She also holds a Microsoft Technology Associate Certification in Python Programming, a Google Professional Certificate in Data Analytics from Coursera, and completed a University of Michigan specialization in PostgreSQL and a Complex Retrieval Queries in MySQL Workbench course through Coursera.
Projects and Technical Skills
During her BSc in Multimedia at Dublin City University, Jayne developed an online learning platform using Drupal as part of her final group project and thesis. She has also gained experience in Linux Administration through her Higher Diploma in Computing course. Furthermore, the Data Analytics programme at Dublin Coding School, which was taught by a Senior Data Analyst from Bank of Ireland, included modules on MySQL, Tableau, and Python.