Jennifer Caffiero
About Jennifer Caffiero
Jennifer Caffiero is the Training Operations Manager at Coupa Software, with a background in merchandising and customer experience.
Title and Current Role at Coupa Software
Jennifer Caffiero is currently serving as the Training Operations Manager at Coupa Software in San Mateo, California. Since 2020, she has been responsible for overseeing the training operations, ensuring effective training programs are implemented, and coordinating training activities within the organization.
Previous Positions at Coupa Software
Before becoming the Training Operations Manager, Jennifer held two other significant roles at Coupa Software. From 2019 to 2020, she served as a Senior Operations Specialist where she played a key role in enhancing operational processes. Prior to that, she was a Training Operations Coordinator from 2017 to 2019, focusing on managing and supporting training operations.
Professional Experience at JLA Home
Jennifer has accumulated valuable experience at JLA Home, where she worked for four years as a Sr. Merchandising Manager from 2013 to 2017 in Fremont, California. Her role involved managing merchandising strategies and ensuring successful product presentations. Before that, she was an Associate Merchant at JLA Home from 2012 to 2013, helping in product selection and merchandise planning.
Role at Banana Republic and Gap Inc.
Jennifer's early career includes notable roles in retail with Banana Republic and Gap Inc. At Banana Republic, she was the Merchandise Presentation Lead for five months in 2011-2012, where she managed visual merchandising in Los Gatos, California. Before this, she gained significant customer service experience as a Customer Experience Expert at Gap Inc. from 2006 to 2011 in Newark, California.
Education and Degree from San Jose State University
Jennifer holds a Bachelor of Science degree in Business Administration with a concentration in Marketing from San Jose State University (2006-2010). Her academic background provided her with a strong foundation in business principles and marketing strategies, contributing to her professional success.
High School Education at Moreau Catholic High School
Jennifer completed her high school education at Moreau Catholic High School, where she earned her diploma between 2002 and 2006. This period laid the groundwork for her subsequent academic and professional achievements.