John Petersson
About John Petersson
John Petersson is the Vice President of Coupa Pay Customer & Supplier Success at Coupa Software, with extensive experience in fintech, B2B payments, and cross-border transactions.
Title
John Petersson holds the position of Vice President Coupa Pay Customer & Supplier Success at Coupa Software. He has been in this role since 2022, and his responsibilities encompass customer and supplier success for Coupa Pay.
Company
John Petersson currently works at Coupa Software, based in Pittsburgh, Pennsylvania, United States. His work focuses on enhancing the customer and supplier success for Coupa Pay.
Previous Roles at SAP
John previously worked at SAP, where he held two significant roles. From 2017 to 2022, he served as the Global VP Payments & Financing, leading customer success and cross-functional teams within the fintech space. In 2017, for a brief period, he was the VP Payables, focusing on transforming buyer and supplier onboarding, ACH, commerce networks, and partnerships. Both roles were based in Pittsburgh, Pennsylvania, and Omaha, Nebraska, respectively.
Leadership at Vendorin Inc
John co-founded and served as President, Co-Founder, and Board Member at Vendorin Inc from 2007 to 2017. The company specialized in B2B payments, fintech, ACH, and virtual card solutions. He played a crucial role in steering the startup for a decade based in Omaha, Nebraska.
Education and Expertise
John Petersson graduated with a BSBA in Economics and Business Administration from Lund University, where he studied from 1989 to 1994. His extensive experience spans leading the design, build, and launch of companies focusing on B2B payment processing systems. These systems managed hundreds of billions of dollars in transactions across multiple currencies and countries.
International Experience and Languages
John has lived and worked in five different countries and is fluent in three languages. He has managed teams on four continents, covering customer bases on five continents. His global experience is further highlighted by his role in executing a European launch for a B2B cross-border payments company.
Consulting Engagements and Collaborations
John has successfully completed consulting engagements with private equity firms, venture capital firms, and large payments companies like MasterCard. He has also collaborated with Fortune 100 customers and major financial institutions, including 3M Company, Kraft Foods, Citibank, Wells Fargo, and Western Union.