Jyoti Dhaware
About Jyoti Dhaware
Jyoti Dhaware is a Technical Support Specialist at Coupa Software with a background in support services and expertise in User Interface Design and programming languages.
Current Position at Coupa Software
Jyoti Dhaware currently works at Coupa Software as a Technical Support Specialist. She began her tenure with the company in 2019 and is based in Pune, Maharashtra, India. In this role, she handles technical support queries and assists clients with various issues related to Coupa's software solutions.
Previous Experience at Tech Mahindra Business Services
Before her current role, Jyoti Dhaware was employed at Tech Mahindra Business Services as a Customer Support Associate (CSA) from 2018 to 2019. During her 10-month stint in Pune, she provided support to clients, addressing their concerns and resolving issues efficiently.
Experience at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED
Jyoti Dhaware worked at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED as a Customer Support Associate (CSA) from 2016 to 2018. Over the course of two years, she gained significant experience in customer support, assisting clients with various inquiries and ensuring their satisfaction.
Academic Background in Computer Programming
Jyoti Dhaware studied at Sadhu Vaswani Mission's St. Mira College for Girls Arts & Commerce, where she focused on Computer Programming, Specific Applications. She earned a Bachelor of Computer Applications (BCA) degree from 2007 to 2010. Her academic background has provided her with a solid foundation in programming languages such as Java and C.
Technical Expertise and Skills
In addition to her solid foundation in programming, Jyoti Dhaware possesses expertise in User Interface Design. This skill set enhances her effectiveness in her current technical support role. She is also proficient in Microsoft Excel, which bolsters her analytical capabilities when addressing technical support issues.