Kai Willis
About Kai Willis
Kai Willis is a Technical Support Engineer at Coupa Software with a background in helpdesk and technical support roles at IGT and other companies.
Title: Technical Support Engineer
Kai Willis is currently employed as a Technical Support Engineer at Coupa Software. His role involves providing technical support and addressing issues related to the company's software products. He has been with Coupa Software since 2021 and is based in Reno, Nevada, United States.
Previous Experience at IGT
Prior to his current role, Kai Willis held multiple positions at IGT. He served as a Helpdesk Technician II from 2019 to 2021, and before that, he was a Help Desk Technician I from 2018 to 2019. His journey with IGT began as an Intern Technical Call Center, a position he held for three years starting in 2015. These roles were based in Reno, Nevada Area.
Community Sales Solar Associate at Sunrun
In 2015, Kai Willis worked for three months as a Community Sales Solar Associate at Sunrun in Las Vegas, Nevada Area. His responsibilities included promoting solar energy solutions and engaging with the community to increase solar energy adoption.
Assistant at Core Trucking
Kai Willis also has experience in the trucking industry, having worked as an Assistant at Core Trucking from 2012 to 2014. During his two years there, Kai was involved in various administrative and support tasks to aid the company's operations.
Education: University of Nevada, Reno
Kai Willis completed his undergraduate studies in Information Systems at the University of Nevada, Reno. He attended the university from 2014 to 2018, where he gained foundational knowledge and skills that have contributed significantly to his career in technical support and IT.
Technical Expertise and Skills
Kai Willis has developed expertise in troubleshooting complex issues within Windows environments. He possesses advanced skills in managing and configuring Azure Active Directory and has extensive experience with Office 365, including deployment and support. His technical proficiency ensures he is well-equipped to handle a wide range of IT support challenges.