Katie Smith
About Katie Smith
Katie Smith is a Senior Account Director at Coupa Software with extensive experience in IT, marketing, and sales across various industries including healthcare and finance.
Current Position at Coupa Software
Katie Smith serves as the Senior Account Director at Coupa Software. She began her tenure at Coupa Software in 2021 and has since been focusing on helping clients optimize their IT solutions and procurement processes. Her role primarily involves strategic account management and enhancing IT security for U.S. customers and citizens. Her extensive experience in federal IT account management is crucial in addressing clients' unique challenges.
Previous Experience at Salesforce
Katie Smith worked at Salesforce from 2020 to 2021 as a Senior Federal Account Executive. Based in Washington, District of Columbia, she handled accounts for the Executive Office of the President, the Department of Commerce, and the General Services Administration. Her responsibilities involved managing IT procurement, legal, financial, and budgetary challenges within federal agencies.
Professional Background at NetApp
Katie Smith held multiple positions at NetApp, including Senior Federal Account Executive and Federal Account Manager. From 2019 to 2020, she was responsible for federal financial agencies and commercial enterprise accounts in the Washington D.C. Metro Area. Earlier, from 2011 to 2018, she managed accounts in the Executive, Judicial, and Legislative branches as well as independent agencies in Vienna, Virginia. Her roles demanded strong expertise in IT security and account management.
Early Career at Eli Lilly and Company
Katie Smith’s career began at Eli Lilly and Company, where she played multiple roles from 2003 to 2010. She worked as a Senior Pharmaceutical Sales Representative in Raleigh-Durham, a Hospital Account Manager in Washington, DC, and a Brand Manager for the Italian affiliate in Florence, Italy. She also served as a Senior Marketing Associate at the company’s global headquarters in Indianapolis. Her diverse roles involved in-depth experience in sales, marketing, and brand management within the healthcare sector.
Educational Background
Katie Smith holds an International MBA from Politecnico di Milano, where she focused on New Product Development & Design Innovation. This specialized education, completed in 2007, enhanced her expertise in product innovation and management. Additionally, she earned a Bachelor of Science degree in Chemistry & Marketing from Virginia Tech, further solidifying her knowledge in these fields. These academic credentials have contributed significantly to her multidisciplinary approach in professional settings.