Kevin Murphy
About Kevin Murphy
Kevin Murphy is the Senior Customer Value Director at Coupa Software, with a background in customer engagement and business management.
Professional Title and Experience
Kevin Murphy currently holds the position of Senior Customer Value Director at Coupa Software, a role he began in 2024. Prior to this, he served as the Customer Value Director at Coupa Software from 2020 to 2024. Kevin has also worked at SAP as an S/4 HANA Cloud Customer Engagement Executive, from 2017 to 2020. Earlier in his career, he was a Customer Engagement Executive at Ariba from 2015 to 2017 and a Payables Services Lead at Ariba from 2013 to 2015. His career primarily spans across the Greater Pittsburgh Area and now Pittsburgh, Pennsylvania.
Coupa Software Career
Kevin Murphy's tenure at Coupa Software began in 2020 when he took on the role of Customer Value Director, a position he held for four years. In 2024, he was promoted to Senior Customer Value Director. In these roles, he has been responsible for managing customer value initiatives and fostering engagements to enhance customer satisfaction. His work has contributed significantly to the company's efforts in delivering value to its customers in Pittsburgh, Pennsylvania.
Experience at SAP and Ariba
Kevin Murphy has a robust background in customer engagement and value management, showcased by his roles at SAP and Ariba. From 2017 to 2020, he was an S/4 HANA Cloud Customer Engagement Executive at SAP, where he worked on driving customer engagement and adoption of cloud solutions. Before that, he worked at Ariba as a Customer Engagement Executive from 2015 to 2017, and as a Payables Services Lead from 2013 to 2015. His roles at these companies highlight his expertise in customer relationship management and value-driven services.
Educational Background
Kevin Murphy pursued his higher education at Pennsylvania State University, The Behrend College, where he studied Business Administration with a focus on Business Management and Supply Chain. He earned a Bachelor of Science degree from 2008 to 2012. Prior to that, he completed his high school education at Franklin Area High School, where he studied General Studies from 2004 to 2008.
Specializations and Skills
Kevin Murphy specializes in customer engagement, value management, and supply chain. His years at Coupa Software, SAP, and Ariba have honed his skills in fostering customer relationships, driving customer adoption of software solutions, and enhancing overall customer satisfaction. His educational background in Business Administration further complements his professional expertise, making him a well-rounded leader in his field.