Kewal Shah
About Kewal Shah
Kewal Shah is a Technical Support Engineer at Coupa Software with a diverse background in IT support roles and a strong educational foundation in computer science and electronics.
Title
Kewal Shah is currently a Technical Support Engineer at Coupa Software.
Current Role at Coupa Software
Kewal Shah has been a Technical Support Engineer at Coupa Software since 2021. Based in Pittsburgh, Pennsylvania, United States, he provides technical assistance and solutions to the company's clients and customers. His responsibilities include troubleshooting issues, implementing fixes, and ensuring the smooth operation of software products.
Previous Role at Idelic
Kewal Shah worked as an IT Specialist at Idelic for 7 months in 2021. During his tenure in Pittsburgh, Pennsylvania, he was responsible for managing company IT infrastructure, resolving technical issues, and providing support to the team.
Experience at Patron Technology
From 2018 to 2021, Kewal Shah was an IT Support Specialist at Patron Technology. Over three years, he managed IT support tasks, helped optimize system performance, and provided technical support to users. This role honed his skills in troubleshooting and customer service.
Education and Expertise
Kewal Shah earned a Master’s Degree in Computer Systems Networking and Telecommunications from the University of Pittsburgh - School of Information Sciences, which he completed in 2017. He also holds a Bachelor’s Degree in Electronics and Telecommunications from K.J. Somaiya College of Engineering, completed in 2015, and an Associate’s Degree in Industrial Electronics from Vivekanand Education Society's Polytechnic, achieved in 2012. He is currently pursuing a Bachelor's in Computer Science from the University of the People, expected to complete in 2025.