Leonardo Riviello
About Leonardo Riviello
Leonardo Riviello is the Technical Support Team Lead at Coupa Software in Dublin, Ireland, with a diverse background in technical support and design.
Current Company and Title
Leonardo Riviello holds the position of Technical Support Team Lead at Coupa Software. He has been in this role since 2021 and is based in Dublin, County Dublin, Ireland.
Previous Roles at Coupa Software
Before becoming Technical Support Team Lead, Leonardo Riviello held several positions at Coupa Software. He worked as an Assigned Support Engineer from 2020 to 2021, and as a Technical Support Engineer from 2017 to 2020. All these roles were based in Dublin, Ireland.
Technical Support Experience
Leonardo Riviello has accumulated extensive experience in technical support. Before joining Coupa Software, he worked at MTI/Apple as a Tech Support Contact Center Agent from 2015 to 2016 in Dublin. He also held positions at HP, serving as IT Technical Support from 2010 to 2015 at the Liffey Park Technology Campus, and as a Technical Support Analyst for CPL Integrated Services from 2010 to 2011 in County Kildare, Ireland.
Early Career and Managerial Role
Leonardo Riviello began his career in a managerial position at META Costruzioni, where he was the Manager of the Design Department from 2009 to 2010 in the Caserta Area, Italy.
Educational Background
Leonardo Riviello has a strong educational background. He earned a Certified Diploma in Project Management from the Institute of Project Management Ireland in 2017. Prior to that, he achieved a Bachelor of Architecture (BArch) in Industrial and Product Design from Seconda Università degli Studi di Napoli, completing his studies from 2000 to 2008. He also graduated in Art and Interior Design from I.S.A - Istituto Statale d'Arte, where he studied from 1995 to 1999.