Léti Bertrand
About Léti Bertrand
Léti Bertrand is a Technical Support Agent at Coupa Software in Dublin, Ireland, with a diverse background in customer service and sales roles across various industries.
Current Position at Coupa Software
Léti Bertrand has been working as a Technical Support Agent at Coupa Software since 2020. The company, located in Dublin City, County Dublin, Ireland, is known for cloud-based spend management solutions. In this role, Léti provides technical support to users, ensuring system functionality and resolving any issues that arise.
Previous Experience at Hertz
Before joining Coupa Software, Léti Bertrand had multiple roles at Hertz. From 2019 to 2020, Léti was a Performance Coach in County Dublin, Ireland, focusing on improving team performance. Prior to this, from 2018 to 2019, Léti worked as a Mentor for Sales and Customer Service, where the responsibilities included guiding new hires and enhancing customer service skills. From 2017 to 2018, Léti served as a Contact Center Agent at Hertz, handling customer inquiries and providing essential support.
Sales and Customer Service Roles in France
Léti Bertrand has also held various roles in France. In 2017, Léti was a Sales Assistant at VIVRE ICI RÉSEAU in Olonne-sur-Mer for a month. In 2016, Léti worked as a Screening Officer for Local Police in Les Sables-d’Olonne and as a Stock Clerk at Intermarché in Champigny-sur-Marne. From 2015 to 2016, Léti was a Crew Member at KFC France in Paris. Additionally, from 2012 to 2016, Léti worked as a Cleaning Operative at ISS France in Paris.
Educational Background
Léti Bertrand studied Selling Skills and Sales Operations at AFPA Paris, earning a qualification as a Sales Assistant/Assistant Commercial ACOM from 2016 to 2017. Earlier, from 2012 to 2013, Léti attended Université Paris-Est Marne-la-Vallée, studying English Language and Literature; however, Léti stopped after the first year.