Marcos Polito
About Marcos Polito
Marcos Polito is a Technical Support Engineer at Coupa Software in Dublin, Ireland, with a diverse background in technical support and sales roles.
Current Position at Coupa Software
Marcos Polito is currently serving as a Technical Support Engineer at Coupa Software. He began working with the company in 2022 and is based in Dublin, County Dublin, Ireland. In this role, Marcos focuses on providing technical support and solutions to clients, ensuring seamless operation of Coupa's software applications.
Past Experience at Wipro Limited
Marcos Polito worked as a Support Specialist - English and Portuguese at Wipro Limited from 2020 to 2022. During his tenure, he was responsible for offering multilingual support to clients, aiding in problem resolution and enhancing customer satisfaction. Marcos operated out of Dublin City, County Dublin, Ireland.
Sales Role at Poundland & Dealz
From 2018 to 2020, Marcos Polito was employed as a Sales Assistant at Poundland & Dealz in Dublin, County Dublin, Ireland. In this position, he assisted customers with their purchases, maintained store cleanliness, and stocked shelves, contributing to the store's overall operations and customer service experience.
Early Career at EY and HSBC
Marcos Polito's early career includes positions at EY and HSBC. At EY, he worked as an e-Discovery Services Consultant from 2016 to 2017 in Curitiba, Paraná, Brazil, where he was involved in data analysis and digital investigation services. Prior to that, he held the role of Production Support Intern at HSBC from 2015 to 2016, also in Curitiba, focusing on maintaining and troubleshooting production systems.
Education and Technical Background
Marcos Polito holds a Bachelor of Computer Information Systems from Universidade Positivo, where he studied from 2013 to 2017. His educational background has equipped him with a solid foundation in computer systems and IT practices. Additionally, he gained early work experience as a Software Quality Assurance Intern at Lactec and as a Help Desk Intern at Prefeitura Municipal de Pinhais in Curitiba, Paraná, Brazil.