Mark Woodbury
About Mark Woodbury
Mark Woodbury is a Sr. Technical Support Engineer at Coupa Software with extensive experience in technical support roles across various companies in the Greater Boston Area.
Current Position at Coupa Software
Mark Woodbury holds the position of Senior Technical Support Engineer at Coupa Software. He has been in this role since 2018 and is based in Boston, Massachusetts. In this capacity, he provides technical support to ensure the smooth operation of Coupa’s software solutions.
Past Experience at Mimecast
Before joining Coupa Software, Mark worked as an Engineering Support Manager at Mimecast. He served in this role for seven months in 2018, located in the Greater Boston Area. His responsibilities included managing support engineering tasks and ensuring efficient problem resolution.
Technical Support Management at NewStore, Inc.
Mark Woodbury served as a Technical Support Manager at NewStore, Inc. from 2016 to 2018, for a duration of two years. Based in Boston, Massachusetts, he managed technical support functions to facilitate the company's success in providing cloud-based retail solutions.
Career at Black Duck Software
Mark's extensive experience at Black Duck Software includes multiple roles. He was a Technical Support Manager from 2014 to 2016, a Technical Support Team Leader from 2012 to 2014, and a Senior Technical Support Engineer from 2007 to 2012. During his tenure, he built a robust technical support framework and managed various levels of technical support operations.
Early Career at Sybase
Mark began his career as a Tech Support Engineer at Sybase, where he worked from 2000 to 2007 for seven years. His role involved providing technical assistance and solving complex issues related to Sybase's database products and services.