Matteo Maglie
About Matteo Maglie
Matteo Maglie is a Technical Support Specialist at Coupa Software with a background in sales, promotion, and technical support roles in Dublin, Ireland.
Title
Matteo Maglie holds the position of Technical Support Specialist at Coupa Software.
Current Company
Matteo Maglie is currently employed at Coupa Software, where he has been serving as a Technical Support Specialist since 2021. His position involves providing technical assistance and support for their software products.
Previous Experience
Before joining Coupa Software, Matteo worked at Accenture as a Payment Specialist from 2018 to 2021. His responsibilities included managing payment processes and supporting related systems. Prior to that, he was engaged at Keelings as a Packaging Specialist from 2017 to 2018, where he focused on packaging solutions in Swords, co Dublin. In 2016, Matteo held a brief position as an Upsell Agent for the European Market at National Pen Careers and a role as a Promoter at Lycamobile Group in Dublin.
Education and Expertise
Matteo has a solid educational background with a Master's degree in Communication and Business Advertising from Università degli Studi di Urbino Carlo Bo, completed between 2010 and 2013. He also holds a Bachelor's degree in Communication and Media Studies from Università del Salento, achieved from 2007 to 2010. His extensive education complements his experience in sales, promotion, and technical support.
Skills and Abilities
Matteo possesses a diverse skill set, including excellent keyboard abilities and familiarity with various databases which enhance his technical support capabilities. He has experience in sales and promotion, which complements his current role in technical support. Additionally, he demonstrates a professional and courteous telephone manner and has a strong ability to work under pressure, effectively meeting both individual and team targets.