Michael S.
About Michael S.
Michael S. is a Sr. Growth Manager at Coupa Software with extensive experience in customer success and operations management across various industries.
Title and Current Role
Michael S. holds the title of Sr. Growth Manager. He began his tenure at Coupa Software in 2022. His role involves strategic growth initiatives and managing key business metrics from a remote location.
Previous Experience at Routable
Before his current role, Michael was a Senior Customer Success Manager at Routable from 2021 to 2022. During his 8-month tenure, he focused on customer relationship management and ensuring client satisfaction with Routable's services.
Role at AvidXchange, Inc.
Michael worked at AvidXchange, Inc. as a Senior Customer Success Manager from 2018 to 2021. Located in Charlotte, North Carolina, he spent three years managing customer success initiatives and optimizing client services for better performance.
Educational Background
Michael studied Communication Design at Northern Virginia Community College from 2005 to 2007. He also attended Universidad APEC in 2004 for a year, studying Graphic Design. Earlier, he studied Business Administration at Pontificia Universidad Católica Madre y Maestra from 2000 to 2003.
Key Client and Project Management
Michael has managed national accounts and campaigns for major clients, including FirstService Residential, Hudson’s Bay Company, and L’Oreal. He has overseen significant projects designed to enhance brand presence and allocate resources efficiently.