Michelle T.
About Michelle T.
Michelle T. is the Sr. Director of Customer Value Management at Coupa Software, with extensive experience in sourcing and procurement across various industries.
Current Role at Coupa Software
Michelle T. serves as the Sr. Director of Customer Value Management at Coupa Software, a position she has held since 2023. In this role, she focuses on enhancing customer value through strategic program design and delivery for Coupa's diverse client base. Additionally, Michelle has been contributing as the Customer Value Director at Coupa since 2019, operating from the Raleigh-Durham, North Carolina area.
Previous Experience at Infosys BPM
From 2015 to 2019, Michelle T. worked at Infosys BPM as the S&P Practice Lead for the US. In this role, she was responsible for leading strategic sourcing and procurement projects across various sectors, working remotely to manage and deliver complex initiatives.
Roles in Strategic Sourcing and Procurement
Michelle T. has accumulated extensive experience in strategic sourcing and procurement over her career. She held the position of Sourcing Manager at Aetna from 2011 to 2015, and prior to that, she was a Sr. Strategic Sourcing Specialist at Fannie Mae from 2008 to 2011. Her role at Aetna involved overseeing sourcing strategies remotely, while her tenure at Fannie Mae saw her operating in Herndon, VA/Washington, DC.
Early Career and Consultancy Positions
Starting her career as an Associate Business Development Manager at Daymon Worldwide from 2001 to 2004, Michelle later transitioned to consulting roles. She worked at Right Management Consultants as a Client Service Consultant for a year and then as a Consortium Buying Consultant at Agentrics for three years. These roles were based in Fairfax, VA, and Alexandria, VA, respectively, and helped Michelle develop her consultancy and strategic sourcing expertise.
Educational Background
Michelle T. holds a Bachelor of Science in Marketing/English from George Mason University's Costello College of Business, which she obtained between 1996 and 2001. Her academic foundation has been instrumental in shaping her career in strategic sourcing and procurement.