Michelle Webster
About Michelle Webster
Michelle Webster is a Technical Support Agent at Coupa Software with a background in customer-facing roles and a Bachelor of Fine Arts from Western Michigan University.
Title
Michelle Webster currently holds the position of Technical Support Agent at Coupa Software. She has been with the company since 2021, operating from Ann Arbor, Michigan, United States.
Previous Work Experience
Before joining Coupa Software, Michelle Webster accumulated a diverse range of experience in various customer-facing and technical roles. She worked as an Installation Coordinator at Creative Windows & OpenLight Shades from 2020 to 2021, handling installation processes. Prior to that, she served as a Media Decor Inside Sales Representative at Leon Speakers from 2017 to 2020, engaging in product sales. From 2013 to 2017, Michelle was the Framing Manager at The Michaels Companies, Inc. Additionally, she was a Team Supervisor at Hollander's from 2012 to 2013.
Education and Expertise
Michelle Webster is a graduate of Western Michigan University where she earned a Bachelor of Fine Arts (BFA) with a focus on Printmaking from 2009 to 2013. Her educational background has provided her with a keen eye for detail, which benefits her current role in technical support. Alongside her formal education, Michelle has developed strong proficiency in multiple modes of technology and excellent communication skills, honed through various roles involving direct customer interaction.
Technical Proficiency
In her role as a Technical Support Agent at Coupa Software, Michelle Webster has demonstrated a strong proficiency in managing and resolving technical issues efficiently. Her ability to navigate various technological platforms and troubleshoot complex problems has made her a valuable asset to her team.
Communication Skills
Michelle Webster possesses effective communication skills, which she has refined through her extensive experience in customer-facing roles. These skills enable her to assist clients and resolve their issues effectively, ensuring customer satisfaction and maintaining strong client relationships.