Mike Mc Nulty
About Mike Mc Nulty
Mike Mc Nulty is an Associate Manager for Support Account Management (SAM) EMEA at Coupa Software, based in Dublin, Ireland.
Current Role at Coupa Software
Mike Mc Nulty is currently working as Associate Manager for Support Account Management (SAM) EMEA at Coupa Software. He has been in this role since 2021, stationed in Dublin, County Dublin, Ireland. His responsibilities include managing support accounts and overseeing escalation procedures to ensure client satisfaction.
Previous Role at Coupa Software
Before his current role, Mike Mc Nulty worked as a Support Account Manager and Escalation Manager at Coupa Software starting in 2015. Based in Dublin, Ireland, he was tasked with handling escalation issues and managing support accounts, ensuring smooth and efficient service delivery.
Experience at Symantec
Mike Mc Nulty has a substantial tenure at Symantec, where he served as a Technical Support Engineer and later as a Technical Coordinator from 2005 to 2014. His experience in these positions involved providing technical support and coordinating technical activities to enhance service quality.
Education and Academic Background
Mike Mc Nulty earned a Bachelor of Science (BSc) in Computer Science and Software Engineering from the National University of Ireland, Maynooth. He studied there from 1999 to 2003, acquiring foundational and advanced knowledge in computer science and software engineering principles.