Phillipe D'lima
About Phillipe D'lima
Phillipe D'lima is a Deal Desk Specialist at Coupa Software with extensive experience in customer service and process management roles.
Current Position at Coupa Software
Phillipe D'lima currently works as a Deal Desk Specialist at Coupa Software. He started this role in 2021 and operates from Pune, Maharashtra, India. His role involves various tasks related to managing deals, utilizing his expertise in software tools like Oracle, Siebel, SharePoint, Salesforce, and MS Office applications.
Previous Roles and Work Experience
Phillipe D'lima has held multiple positions in the past. Before joining Coupa Software, he worked at Honeywell Process Solutions as Lead Customer Service Administrator from 2015 to 2021. Prior to that, he was a Senior Process Specialist Executive at Integration Infotech India (P) Ltd from 2013 to 2015, and earlier, he worked as an Assistant Unit Manager at Mphasis from 2009 to 2012. All of these roles were based in the Pune Area, India.
Educational Background
Phillipe D'lima studied at Shridhar University, Pilani, where he achieved a Bachelor of Commerce (BCom) degree. Additionally, he holds a certification in Service Experience Management from Arizona State University, which was sponsored by Honeywell.
Professional Certifications and Skills
Phillipe D'lima holds a Six Sigma Green Belt certification, demonstrating his expertise in process improvements and quality management. He is proficient in using a variety of software tools, including Oracle, Siebel, SharePoint, Salesforce, and MS Office applications such as Excel, PowerPoint, and Word.