Priscila Marques Alves
About Priscila Marques Alves
Priscila Marques Alves is a Sr. Support Account Manager at Coupa Software with extensive experience in technical support and quality assurance roles, and a background in environmental and construction engineering.
Current Role at Coupa Software
Priscila Marques Alves is currently employed as a Sr. Support Account Manager at Coupa Software. She has held this position since 2021. Her role at Coupa Software involves overseeing support accounts and ensuring that client needs are met effectively. She brings extensive experience from previous roles within the company to her current position.
Career at Coupa Software
Priscila Marques Alves has a longstanding career at Coupa Software, having worked there since 2016. She started as a Technical Support Engineer and was later promoted to Technical Support Manager, a role she held from 2017 to 2019. She then worked as a Support Account Manager from 2019 to 2021 before being promoted to her current senior role. Throughout these roles, she has been based in Dublin, Leinster, Ireland.
Previous Experience at Hewlett Packard Enterprise
Before joining Coupa Software, Priscila Marques Alves worked at Hewlett Packard Enterprise. Her tenure there includes roles such as Technical Support Analyst from 2014 to 2015, Quality Assurance Specialist in 2015, and Coach from 2015 to 2016 in Ireland. These positions provided her a strong foundation in technical support and quality assurance.
Early Career and Roles in Brazil
Priscila Marques Alves began her career in Brazil, working in various roles related to environmental management and construction. Notable positions include Operation's Coordinator at GRI - Gerenciamento de Residuos Industriais Ltda. Grupo Solvi from 2006 to 2009, Environmental Technician at Bann Quimica Ltda. in 2005, and Construction Technician/Designer/Planner at Leonardi Construção Industrializada Ltda from 2002 to 2006.
Educational Background
Priscila Marques Alves has a comprehensive educational background in environmental and construction engineering. She graduated from Faculdades Oswaldo Cruz with a degree in Environmental Engineering, a program she attended from 2004 to 2008. Additionally, she studied at ETE Getulio Vargas, earning certifications as an Environmental Technician in 1999-2000 and a Construction Technician from 1997 to 2000.