Richard Mangahas
About Richard Mangahas
Richard Mangahas is a Senior Integrations Engineer at Coupa Software with extensive experience in engineering and technical support roles. He has a strong background in software engineering and has contributed significantly to team efficiency and customer performance optimization.
Title
Richard Mangahas is currently holding the position of Senior Integrations Engineer at Coupa Software. His role involves technical support, and he operates within the Reno, Nevada Area.
Professional Background
Richard Mangahas has gained extensive experience throughout his career spanning several roles. He worked as a Senior Integrations Engineer and Technical Support Engineer II at Coupa Software since 2016. Prior to Coupa, he served as Engineer Systems II at IGT from 2013 to 2016 in Reno, NV. His diverse background includes a role as Director Of Operations at Tiger Theater from 2012 to 2013 and Director of Engineering and Design at Newport Audio & Video from 2006 to 2012. Earlier roles include Senior Staff Software Engineer at SmartSolutions and Senior Software Engineer at ACES.
Education and Expertise
Richard Mangahas has a solid educational foundation with a Master of Science (M.S.) from Stanford University, which he earned from 2000 to 2003. He also holds dual bachelor's degrees— a Bachelor of Science (BS) and a Bachelor of Arts (B.A.)—both obtained from the University of California, San Diego, spanning from 1995 to 2000. His expertise includes being a Subject Matter Expert on API and Terminal Commands, and he has a track record of providing strategic direction and guidance to support team members.
Technical Contributions
Richard Mangahas has made significant technical contributions in his career. Notably, he developed a custom bash script that optimized customer performance by increasing processing speed by 80%. Additionally, he implemented measures to reduce the onboarding process for new hires from three months to one month, which significantly improved team integration and efficiency. His training in advanced technical troubleshooting has led to a 25% increase in team efficiency.
Guest Speaker Experience
Richard Mangahas participated as a Guest Speaker at the Happiness Conference in 2018, held in Seattle, Washington, USA. This engagement underlined his recognition in the industry as an expert and his commitment to sharing knowledge and insights with the broader community.