Sophie Gladstone Sutcliffe
About Sophie Gladstone Sutcliffe
Sophie Gladstone Sutcliffe is the EMEA Customer Marketing Manager at Coupa Software with over 6 years of experience in SaaS B2B digital marketing strategies.
Title: EMEA Customer Marketing Manager
Sophie Gladstone Sutcliffe holds the position of EMEA Customer Marketing Manager at Coupa Software. She started this role in 2022, bringing her wealth of experience and expertise in digital marketing and customer relationship management to the company. In her role, she focuses on customer engagement strategies across the Europe, Middle East, and Africa (EMEA) regions.
Work Experience: Coupa Software
Since 2022, Sophie has been serving as the EMEA Customer Marketing Manager at Coupa Software. In this capacity, she utilizes her extensive skill set in SaaS B2B marketing to manage and enhance customer relationships. Her responsibilities include designing and executing customer marketing strategies to drive engagement and satisfaction across multiple regions.
Previous Role: Pimberly
Before joining Coupa Software, Sophie worked at Pimberly from 2019 to 2022 as a Customer Marketing Manager. During her three years in Manchester, United Kingdom, she was responsible for driving customer engagement and retention strategies. She leveraged various digital marketing techniques to improve customer experiences and satisfaction.
Educational Background: The University of Sheffield
Sophie studied Information Technology at The University of Sheffield, where she earned a Bachelor of Science (BS) degree. She completed her studies from 2011 to 2014. The comprehensive curriculum equipped her with extensive knowledge in IT, which has been instrumental in her career in digital marketing.
Relevant Expertise and Skills
Sophie has over six years of experience in a SaaS B2B environment, specializing in digital marketing strategies. Her expertise includes social media marketing, email marketing, SEO, content marketing, inbound marketing, and event promotion. She implements Beth Comstock's philosophy of relevance, context, and connection in her marketing approach to ensure effective communication and engagement with her audience.