Sunil Gautam
About Sunil Gautam
Sunil Gautam is an L3 Sr. Technical Support Engineer at Coupa Software in County Dublin, Ireland. He holds a B.Sc. in Computer Science from Trinity College Dublin and has previous experience as a Sales Assistant at Bus Stop Newsagents.
Title
Sunil Gautam holds the position of L3 Sr. Technical Support Engineer at Coupa Software. In this role, he provides advanced technical support, resolving complex software issues to ensure smooth operations for clients.
Current Employment at Coupa Software
Since 2016, Sunil Gautam has been employed at Coupa Software as an L3 Sr. Technical Support Engineer. Based in County Dublin, Ireland, he focuses on offering in-depth support for technical problems that escalate to the third level. He ensures customer satisfaction by addressing and troubleshooting sophisticated issues that require expert knowledge and attention.
Previous Work Experience
Before joining Coupa Software, Sunil Gautam worked as a Sales Assistant at Bus Stop Newsagents. His tenure there lasted for 7 months in 2016 on Grafton Street. In this role, he was responsible for sales operations, assisting customers, and maintaining store merchandise.
Education at Trinity College Dublin
Sunil Gautam pursued his higher education at Trinity College Dublin, where he studied Computer Science. He successfully completed his Bachelor of Science (B.Sc.) degree after four years, from 2012 to 2016. This academic background has equipped him with the necessary skills to excel in technical support roles.
Schooling at Belvedere College S.J.
Sunil Gautam completed his pre-college education at Belvedere College S.J. He studied there from 2006 to 2012, amassing 480 CAO points. This foundation facilitated his entry into higher education and subsequent achievements in the tech industry.