Surgey Collins
About Surgey Collins
Surgey Collins is a Sr. Growth Manager at Coupa Software with extensive experience in customer success and project management.
Sr. Growth Manager at Coupa Software
Surgey Collins is currently serving as Sr. Growth Manager at Coupa Software. In this role since 2022, Surgey works remotely and focuses on various growth strategies and initiatives. His responsibilities include driving product adoption and usage, as well as optimizing customer engagement to achieve operational success. His background in customer success and project management equips him with the necessary skills to effectively fulfill his duties at Coupa Software.
Customer Success Manager II at AvidXchange, Inc.
Between 2017 and 2022, Surgey Collins worked at AvidXchange, Inc. as a Customer Success Manager II in Utah, United States. During his tenure, he was responsible for optimizing the customer experience by facilitating product training and conducting health checks and business reviews. His role was crucial in ensuring customer operational success and fostering strong client relationships. His emphasis was particularly on automating invoice and payment processes for mid-market businesses.
Project Manager & LEAP Coordinator at Amber Alert GPS
Surgey Collins worked at Amber Alert GPS from 2012 to 2017 as a Project Manager & LEAP Coordinator. In this role, he coordinated projects and training initiatives aimed at improving overall product usage and customer satisfaction. During this period, he was responsible for overseeing the implementation of product features and ensuring that operational goals were met efficiently.
Technical Support/Product Testing at Amber Alert GPS
From 2007 to 2010, Surgey Collins held the position of Technical Support/Product Testing at Amber Alert GPS. Located in Utah, he was involved in troubleshooting technical issues and testing products to ensure their efficacy and reliability. His role was integral in identifying and resolving technical problems to enhance the user experience of Amber Alert GPS products.
Education and Expertise at Utah Valley University
Surgey Collins attended Utah Valley University from 1997 to 1999. His education laid the groundwork for his career in customer success and project management. Over the years, he has specialized in optimizing customer use of Oracle NetSuite solutions, contributing to his proficiency in providing product training and consulting services aimed at enhancing client partnerships.