Susan Tohyama
About Susan Tohyama
Susan Tohyama is the Chief Human Resources Officer at Coupa Software, with extensive experience in HR leadership roles across various global organizations.
Current Position at Coupa Software
Susan Tohyama currently serves as the Chief Human Resources Officer at Coupa Software. She assumed this role in 2023 and is responsible for overseeing the company's human resources strategies and operations globally. Her leadership in HR emphasizes creating a people-centric culture that prioritizes diversity, equality, and opportunity.
Previous Role at Ceridian
Before joining Coupa Software, Susan Tohyama was the Chief Human Resources Officer at Ceridian from 2020 to 2023. During her tenure, she worked from the company's Toronto, Ontario, Canada office. Her role involved leading HR functions and initiatives, contributing significantly to the company's workforce management and development.
HR Leadership at VICE Media
Susan Tohyama held the position of Chief Human Resources Officer at VICE Media between 2017 and 2020. Based in Brooklyn, New York, she was responsible for managing HR practices across the organization. Her efforts were directed towards building a collaborative and innovative work environment.
Professional Experience at National Basketball Association (NBA)
Susan Tohyama worked at the National Basketball Association (NBA) in various HR leadership roles. She was the Senior Vice President, Global HR Business Partner, from 2016 to 2017 and Vice President, HR International, from 2011 to 2015. Additionally, she served as Senior Director, HR-Asia, from 2010 to 2011, based in Hong Kong. Her extensive work at the NBA highlights her global HR expertise.
Early Career in HR at Starbucks and Disney
In her early HR career, Susan Tohyama was the Regional HR Director at Starbucks Coffee Asia Pacific Limited from 2007 to 2010. Before that, she worked at Hong Kong Disneyland as Senior Manager, Staffing, from 2005 to 2007, and at Walt Disney Attractions Japan as Manager, Human Resources, from 1996 to 2005. These roles gave her a solid foundation in human resources management in diverse cultural settings.