Tom Woodhead
About Tom Woodhead
Tom Woodhead is the Director of Customer Value Management at Coupa Software, with extensive experience in designing and building global MSP programs across various industries.
Title
Tom Woodhead currently holds the position of Director, Customer Value Management at Coupa Software, starting his tenure in 2022. His role involves focusing on enhancing customer value and developing strategic relationships.
Work Experience at Coupa Software
At Coupa Software, Tom Woodhead serves as the Director of Customer Value Management. Based in The Woodlands, Texas, he has been in this role since 2022. His responsibilities primarily involve enhancing customer value through strategic management and the implementation of customer-centric initiatives.
Work Experience at KellyOCG
Tom Woodhead's career at KellyOCG spanned several roles from 2009 to 2022. He started as the Recruitment Operations Manager for Johnson & Johnson in the UK and progressed through various managerial positions, including Operations Manager for TETRA Technologies, Global Operations Director for ExxonMobil, and finally, Vice President - Global Account Manager. Throughout his tenure, he specialized in large-scale MSP programs, showing a strong focus on strategic relationship building and stakeholder management.
Previous Roles and Experience
Before joining KellyOCG, Tom Woodhead held multiple roles including serving as a Senior Recruitment Consultant at both Hudson and Purcon. He also managed a branch at Javelin Recruitment Ltd and worked as an Operations Manager at Gist. These positions were primarily based in Leeds, United Kingdom, and provided him with diverse experience in recruitment and operations management industries.
Education and Expertise
Tom Woodhead studied at The University of Huddersfield, achieving a BSc Hons in Transport & Logistics. His education laid the groundwork for a career focused on logistics, recruitment, and management. Additionally, his time at Queen Elizabeth Grammar School equipped him with foundational academic skills through achieving his GCSEs and A Levels. His expertise lies in designing and managing large-scale MSP programs using SaaS platforms, with significant experience across the Pharma, Oil & Gas, Technology, and Agri-Science industries.