Vaishnavidevi Senthilraj
About Vaishnavidevi Senthilraj
Vaishnavidevi Senthilraj is a Customer Success Manager at Coupa Software, with a background in software development and a Master's degree in Computer Science from New Jersey Institute of Technology.
Current Position at Coupa Software
Vaishnavidevi Senthilraj holds the position of Customer Success Manager at Coupa Software in Reno, Nevada, United States. She has been serving in this role since 2018. Her responsibilities include collaborating with Product Management and Software Engineering teams to develop innovative solutions to customer issues. She monitors server usage and visualizes real-time data using Grafana, ensuring overall production excellence. Vaishnavidevi also addresses technical and application configuration inquiries and assists in troubleshooting second-level technical issues.
Previous Role at Marlabs Inc.
Before joining Coupa Software, Vaishnavidevi Senthilraj worked as a Software Developer at Marlabs Inc. from 2016 to 2018. During this period, she engaged in software development projects, applying her technical skills and knowledge acquired during her academic pursuits. Her role involved utilizing complex SQL queries to troubleshoot data issues effectively.
Education and Qualifications
Vaishnavidevi Senthilraj completed her Master's degree in Computer Science from the New Jersey Institute of Technology between 2014 and 2016. She had previously earned her Bachelor's degree in Computer Science from KCG College of Technology, where she studied from 2010 to 2014. Her strong educational background has equipped her with the skills needed to excel in her professional roles.
Technical Skills and Expertise
Vaishnavidevi Senthilraj possesses a broad range of technical skills. She trains customers on making successful API calls using a RESTFUL API with an XML-based interface. Her expertise in utilizing complex SQL queries aids in effective data troubleshooting. Additionally, she collaborates closely with Site Reliability Engineering teams to enhance production environments and ensure reliability.