Zakiya Lakha
About Zakiya Lakha
Zakiya Lakha is a Senior Client Solutions Associate with a Bachelor of Arts degree from Columbia University. She has held various roles in customer success and recruitment across multiple organizations in the New York City Metropolitan Area.
Current Role at Courier Health
Zakiya Lakha serves as a Senior Client Solutions Associate at Courier Health. She has been in this role since 2023, contributing to the company's client engagement and solutions development. Her responsibilities include managing client relationships and ensuring the delivery of effective solutions tailored to client needs. This position builds on her extensive experience in customer success and client management.
Previous Experience in Customer Success
Prior to her current role, Zakiya Lakha worked at Komodo Health as a Senior Customer Success Associate for six months in 2023. She also held the position of Customer Success Associate at the same company from 2022 to 2023. Additionally, she gained experience as a Customer Success Manager Intern at Phamily in 2020. These roles involved direct interactions with clients, focusing on enhancing customer satisfaction and retention.
Recruitment and Growth Experience
Zakiya Lakha has a background in recruitment and growth strategies. She worked as a Recruiter Success Lead at Mitchell Martin Inc. for eight months in 2019. In addition, she served as an Intern Manager at InterviewJet from 2018 to 2019, overseeing intern operations. Her role as a Growth Intern at InterviewJet in 2018 further developed her skills in business development and client engagement.
Educational Background
Zakiya Lakha holds a Bachelor of Arts degree from Columbia University. She also studied at Barnard College, where she achieved a Bachelor of Arts degree. Her education has provided her with a strong foundation in analytical and communication skills, which she applies in her professional roles.
Internship Experience
Zakiya Lakha has completed several internships that contributed to her professional development. In 2018, she interned at Afropop Worldwide as a Development Intern for two months. This experience, along with her internships at InterviewJet, helped her build a diverse skill set in customer success, recruitment, and business growth.