Ida Hernandez
About Ida Hernandez
Ida Hernandez is a Youth Engagement Specialist at Covenant House Texas, where she has worked since 2023. She has extensive experience in various roles at JPMorgan Chase and has been involved in youth engagement since early 2023.
Current Role at Covenant House Texas
Ida Hernandez serves as a Youth Engagement Specialist at Covenant House Texas, a position she has held since 2023. In this role, she works in the intake department, focusing on providing overnight shelter for homeless youth. Her responsibilities include engaging with young individuals to ensure their needs are met and facilitating a supportive environment.
Previous Experience at JPMorgan Chase
Ida Hernandez has extensive experience at JPMorgan Chase, where she worked in various roles for a total of ten years. She served as a 2nd Level Call Center representative from 2000 to 2010, and as an Account Reference & Data Analyst Lead from 2007 to 2010. Additionally, she worked as a Production Analyst from 1992 to 1999 and as a UNIX Operator from 2000 to 2006. This diverse background provided her with a strong foundation in data analysis and customer service.
Background in Education
Ida Hernandez studied at Houston Technical Institute and has been pursuing further education at Houston Community College since 2013, focusing on Early Childhood Education and Teaching. This educational background supports her current role in youth engagement and her previous experience as a Teacher at Bright Horizons from 2014 to 2017.
Experience in Retail Merchandising
In addition to her work in youth engagement, Ida Hernandez has been employed as a Retail Merchandiser at Hallmark Cards since 2019. This role involves managing product displays and ensuring that retail environments are effectively organized to enhance customer experience.
Youth Engagement Initiatives
Since February 2023, Ida Hernandez has been actively involved in youth engagement initiatives at Covenant House Texas. Her work focuses on connecting with homeless youth and providing them with the necessary resources and support to improve their circumstances.