Rhiannon Brown
About Rhiannon Brown
Rhiannon Brown serves as the Vice President of Client Care at CyberPolicy and CoverHound, where she has held various roles since 2014. With extensive experience in client services and insurance, she has contributed significantly to the company's operations in the Greater Los Angeles Area.
Work at CoverHound
Rhiannon Brown has held multiple roles at CoverHound since joining the company. She started as a Client Care Representative in 2014 and has progressed through various positions, including Client Care Team Leader and Manager of Client Services. In 2018, she was promoted to Vice President of Client Care at CyberPolicy, a division of CoverHound. Her tenure at CoverHound spans over nine years, during which she has contributed to the development and management of client care strategies.
Professional Experience
Prior to her time at CoverHound, Rhiannon Brown worked at Farmers Insurance Group of Companies. She served as an Office Administrator and Insurance Agent from 2008 to 2011, followed by a role as Office Manager and Sales Agent from 2011 to 2014. This experience provided her with a strong foundation in client relations and insurance operations, which she has leveraged in her current roles.
Education and Expertise
While specific educational details are not provided, Rhiannon Brown's extensive experience in client care and insurance suggests a strong understanding of customer service principles and industry practices. Her progression within CoverHound demonstrates her expertise in managing client relationships and leading teams effectively.
Background
Rhiannon Brown is based in the Greater Los Angeles Area and has worked in various capacities within the insurance sector. Her career began at Farmers Insurance Group, where she gained valuable experience before transitioning to CoverHound. Her roles have consistently focused on client care, reflecting her commitment to enhancing customer experiences.