Alex Glessner
About Alex Glessner
Alex Glessner is a Tier II Technical Specialist with a diverse background in event management and customer service. He has managed over 100 corporate and charity golf outings and has held various roles in the golf and marketing industries.
Work at CoverMyMeds
Alex Glessner currently serves as a Tier II Technical Specialist at CoverMyMeds, a position he has held since 2022. In this role, he utilizes his technical expertise to provide support and solutions to clients, enhancing the overall customer experience. Prior to this position, he worked as an Account Coordinator at CoverMyMeds from 2020 to 2022, where he developed skills in client management and communication. His experience at CoverMyMeds reflects his commitment to improving healthcare technology and customer service.
Education and Expertise
Alex Glessner earned a Bachelor of Science degree in Professional Golf Management from The Ohio State University, completing his studies from 2012 to 2016. This educational background provided him with a solid foundation in management principles and customer service, which he has applied throughout his career. His expertise extends to technical support and event management, showcasing his ability to adapt and excel in various roles.
Background in Golf Management
Alex Glessner has a strong background in golf management, having worked in various roles at multiple golf clubs. He served as an Assistant Golf Professional and Tournament Director at Shaker Heights Country Club from 2017 to 2018, where he managed tournaments and enhanced the golfing experience for participants. Additionally, he has experience as a Pro Shop Attendant at Fairlawn Country Club and as an Outside Operations staff member at Bear Lakes Country Club. His extensive experience in the golf industry highlights his organizational and event management skills.
Previous Roles and Responsibilities
Throughout his career, Alex Glessner has held various positions that demonstrate his versatility and skills. He worked as an Assistant Marketing Manager and Marketing Representative at Universal Windows Direct from 2019 to 2022, where he contributed to marketing strategies and customer engagement. Additionally, he served as an Inside Sales Team Lead at the same company for seven months in 2020. His roles have involved face-to-face communication, problem-solving, and team collaboration, showcasing his ability to work effectively in diverse environments.
Personal Interests and Skills
In addition to his professional experience, Alex Glessner enjoys cooking new recipes, indicating a creative approach to personal interests. His ability to communicate effectively, both verbally and in writing, enhances his customer service skills and team collaboration. He demonstrates an analytical mindset, striving to solve problems creatively with minimal oversight, which is beneficial in both his professional and personal endeavors.