Alexandra Titus
About Alexandra Titus
Alexandra Titus is an Account Coordinator at CoverMyMeds, where she has worked since 2022. She has a diverse background in customer service, having held various positions at Gap Inc. and other companies over several years.
Work at CoverMyMeds
Alexandra Titus has been serving as an Account Coordinator at CoverMyMeds since 2022. In this role, she is responsible for managing client accounts and ensuring effective communication between the company and its clients. CoverMyMeds is known for its focus on improving medication access and streamlining the prior authorization process for patients and healthcare providers.
Previous Experience at Gap Inc.
Prior to her current role, Alexandra Titus held multiple positions at Gap Inc. She worked as a Customer Service Representative from 2018 to 2019, followed by roles as an International Customer Service Representative from 2019 to 2021, and as Peer-to-peer Support in 2021. Additionally, she served as a Brand Ambassador in 2017. Her experience at Gap Inc. provided her with a strong foundation in customer service and support.
Background in Customer Service
Alexandra Titus has extensive experience in customer service, having worked at various organizations. She was employed at Toys"R"Us from 2014 to 2017, where she focused on customer interactions. She also worked at the United States Postal Service as a PSE in 2021 for one month and at the US Marine Corps Exchange as NF-1 Customer Service from 2007 to 2008. This diverse background has equipped her with valuable skills in client relations.
Education and Expertise
Alexandra Titus studied Nursing Education at Columbus State Community College for one year from 2005 to 2006. She later pursued a Bachelor's degree in Technical Management with a focus on Criminal Justice at DeVry University, completing her studies from 2018 to 2023. This educational background has contributed to her expertise in management and customer service.