Allison Carr, Pharm D
About Allison Carr, Pharm D
Allison Carr, Pharm D, serves as the Director of Operations at CoverMyMeds in Louisville, Kentucky, where she has worked since 2017. With a background in pharmacy management and expertise in regulatory compliance, she has implemented process improvements to enhance operational efficiency and patient experiences.
Current Role at CoverMyMeds
Allison Carr serves as the Director of Operations at CoverMyMeds, a role she has held since 2017. Based in Louisville, Kentucky, she is responsible for overseeing operational processes and ensuring efficiency within the organization. Her leadership focuses on enhancing patient and customer experiences by implementing process improvements that reduce workload duplication.
Previous Experience at CVS Health
Allison Carr has extensive experience in the pharmacy sector, having worked at CVS Health from 2007 to 2015. She held various positions, including Pharmacist Intern, Staff Pharmacist, and Pharmacy Manager. During her tenure, she gained valuable insights into pharmacy operations and patient care, which contributed to her professional development.
Experience at RxCrossroads Specialty Solutions
Carr worked at RxCrossroads Specialty Solutions from 2015 to 2017, where she held the positions of Pharmacy Manager and Specialty Pharmacist. In these roles, she managed a budget of approximately $50 million in annual revenue and focused on optimizing patient access programs for biopharma partners. She developed customized clinical programs aimed at expanding patient reach.
Educational Background and Expertise
Allison Carr holds a Doctor of Pharmacy (PharmD) from Purdue University and a Master of Public Health (MPH) from Eastern Washington University. Her educational background provides her with a strong foundation in pharmacy practice and public health, enhancing her expertise in areas such as HIPAA compliance, Anti-Kickback regulations, and Medicare reimbursement policies.
Achievements in Operations Management
In her role as Director of Operations, Allison Carr has been integral in developing a patient-focused customer experience within a high-volume contact center environment. She has successfully implemented process improvements that streamline operations and enhance service delivery, contributing to the overall effectiveness of the organization.