Besa Maliqi
About Besa Maliqi
Besa Maliqi is an Associate Account Manager in the Pharma sector at CoverMyMeds, where she manages a $10M book of business and collaborates with various internal teams to meet client needs. She has a diverse background in customer service and project coordination, with previous roles at organizations such as Barnes & Noble, Children's Hunger Alliance, and The Ohio State University.
Work at CoverMyMeds
Besa Maliqi currently serves as an Associate Account Manager in the Pharma division at CoverMyMeds, a position she has held since 2021. In this role, she manages a $10 million book of business, focusing on enterprise client accounts. Her responsibilities include overseeing contract renewals and pricing negotiations to ensure client retention and program expansion. Besa collaborates cross-functionally with internal teams such as Sales, Marketing, Implementations, and Finance to meet client objectives. Prior to her current role, she worked as an Account Specialist at CoverMyMeds from 2020 to 2021.
Education and Expertise
Besa Maliqi is pursuing a Bachelor of Science in Health Sciences with a minor in Business at The Ohio State University, a program she has been engaged in since 2020. She has developed expertise in using data analytics tools, specifically Salesforce.com and Tableau, for customer relationship management. This skill set supports her role in creating custom monthly executive summaries and quarterly business reviews for clients, enhancing her ability to meet client needs effectively.
Background
Besa Maliqi has a diverse professional background that includes various roles in different organizations. She worked at Barnes & Noble, Inc. as a Bookseller from 2015 to 2017. In 2019, she served as a Youth Ambassador for Share Our Strength and completed a summer internship at Children's Hunger Alliance. Additionally, she held positions as a Dietetic Intern at the Central Ohio Diabetes Association and as a Wellness Ambassador at The Ohio State University from 2018 to 2020. Her early career also included a role as an Administrative Assistant in the Student Conduct Office at The Ohio State University.
Achievements
Throughout her career, Besa Maliqi has contributed to various organizations and initiatives. At Children's Hunger Alliance, she worked as a Data and Project Coordinator from 2019 to 2020, where she focused on data management and project support. Her experience as a Shift Lead at Alchemy Brands Columbus in 2018 further developed her leadership skills. Besa's ability to utilize data and analytics tools has been instrumental in her roles, particularly in creating reports that drive business decisions.