Caleb Baker
About Caleb Baker
Caleb Baker is an experienced Account Manager currently working at CoverMyMeds in Columbus, Ohio. He has held various positions in the service and healthcare sectors, including roles at The Ohio State University Wexner Medical Center and Goodwill Industries International.
Current Role at CoverMyMeds
Caleb Baker has been serving as an Account Manager at CoverMyMeds since 2021. In this role, he is responsible for managing client accounts and ensuring that their needs are met effectively. His work involves collaborating with various teams to enhance service delivery and support the company's mission in the healthcare technology sector. He also holds the position of Account Specialist at CoverMyMeds, indicating a dual role that highlights his versatility and commitment to client satisfaction.
Previous Experience in Healthcare
Before joining CoverMyMeds, Caleb Baker worked at The Ohio State University Wexner Medical Center as a Precertification Coordinator from 2019 to 2021. His responsibilities included coordinating precertification processes, which are essential for ensuring that patients receive the necessary approvals for medical services. Additionally, he served as Corrections Services Coordinator at the Franklin County Sheriff's Office from 2016 to 2019, where he managed various correctional services.
Experience in Customer Service and Management
Caleb Baker has a background in customer service and management roles. He worked as a Shift Manager at Noodles & Company for seven months in 2015, overseeing daily operations and staff management. His experience also includes serving as Activities Manager and Site Coordinator at Goodwill Industries International, where he contributed to program development and staff coordination. These roles provided him with valuable skills in team leadership and operational management.
Educational Background
Caleb Baker studied at Franklin University, where he gained knowledge and skills relevant to his career. The education he received has supported his professional development and equipped him for various roles in management and healthcare services.
Early Career Roles
Caleb Baker began his career in customer service as a Barista at The Chocolate Cafe in 2014. He also worked as Direct Care Staff at Goodwill Industries International from 2012 to 2014, where he provided support to individuals with disabilities. His early career experiences laid the foundation for his later roles in management and account coordination.