Caley Mathias
About Caley Mathias
Caley Mathias is an Account Manager at CoverMyMeds, with a background in customer success and account management in the dental industry. She holds an MBA from Ashland University and a BA in Psychology from The Ohio State University.
Work at CoverMyMeds
Caley Mathias has been employed at CoverMyMeds as an Account Manager since 2022. In this role, Mathias is responsible for managing client accounts and ensuring customer satisfaction. The position involves coordinating with various stakeholders to streamline processes and enhance service delivery. CoverMyMeds specializes in medication access solutions, and Mathias contributes to the company's mission of improving healthcare outcomes.
Previous Experience in Customer Success
Prior to joining CoverMyMeds, Caley Mathias worked at Zentist as a Customer Success - DSO Account Executive for four months in 2021. This role involved supporting dental service organizations in optimizing their operations and enhancing client relationships. Mathias also held a position at Beam Dental as an Account Coordinator in 2020, where responsibilities included managing client accounts and facilitating communication between clients and the company.
Background in Dental Billing and Implementation
Caley Mathias has a background in dental billing and implementation. Mathias worked as an Account Executive at Dental ClaimSupport from 2019 to 2020, focusing on dental billing solutions. Additionally, Mathias served as a Regional Implementation Specialist at Anutra Medical in 2020, where the role involved the implementation of medical solutions and client training. This experience provided a strong foundation in account management within the healthcare sector.
Education and Expertise
Caley Mathias holds a Master of Business Administration (MBA) from Ashland University, where studies focused on Business Administration, Management, and Operations from 2019 to 2020. Prior to this, Mathias earned a Bachelor of Arts (BA) in Psychology from The Ohio State University, completing the degree from 2011 to 2015. This educational background supports expertise in management and client relations.
Involvement in Gotham Soccer League
Since 2018, Caley Mathias has served as the Commissioner of the Gotham Soccer League in Columbus, Ohio. In this role, Mathias oversees league operations, including scheduling, team management, and event organization. The position requires strong leadership and organizational skills, contributing to the development of community sports initiatives.