Danielle Smith
About Danielle Smith
Danielle Smith is a Quality Assurance Analyst at CoverMyMeds in Columbus, Ohio, where she has worked since 2021. She has a diverse background in roles related to training, sales, and customer service across several companies, including Bath & Body Works and JPMorgan Chase Bank.
Work at CoverMyMeds
Danielle Smith has been employed at CoverMyMeds as a Quality Assurance Analyst since 2021. In this role, she focuses on ensuring the quality of products and services offered by the company. Prior to her current position, she held several roles at CoverMyMeds, including Specialty Account Coordinator, Account Coordinator, and Learning and Development Coordinator. Her experience at CoverMyMeds spans over three years, during which she has contributed to various projects and initiatives.
Previous Employment Experience
Danielle Smith has a diverse employment history. Before joining CoverMyMeds, she worked at Bath & Body Works as a Sales Supervisor for three months in 2017. She also served as a Sales Supervisor at Victoria's Secret for one year from 2016 to 2017. Additionally, she worked as a Sales Associate at both Victoria's Secret and The Connor Group. Her experience includes roles at JPMorgan Chase Bank, N.A., where she was a Senior Program Coordinator and Customer Service Advisor.
Education and Expertise
Danielle Smith is currently enrolled as a Holistic Health Coach student at the Integrative Institute for Nutrition. She possesses skills in training and onboarding new associates, performance coaching, and providing feedback. Her background includes expertise in learning and development, sales leadership, and customer service. She is adept at simplifying complex processes and creating concise content for various audiences.
Skills and Professional Practices
Danielle Smith has developed strong skills in managing meetings and facilitating difficult conversations. She practices vulnerability in professional settings, which helps in establishing safe spaces for team members. Her approach to leadership emphasizes effective communication and the importance of creating an inclusive work environment.