James Manley
About James Manley
James Manley serves as the Customer Operations Manager at CoverMyMeds, where he has implemented process improvements and developed a succession planning strategy. He has a background in operations management and talent development, with previous experience at L Brands and Target.
Work at CoverMyMeds
James Manley has been serving as the Customer Operations Manager at CoverMyMeds since 2019. In this role, he has implemented process improvements that have significantly enhanced team efficiency and productivity. He has also developed a comprehensive succession planning strategy to ensure leadership continuity within the organization. Additionally, he has played a key role in community engagement initiatives, fostering strong relationships between CoverMyMeds and local organizations.
Previous Experience at L Brands
Before joining CoverMyMeds, James Manley worked at L Brands for two years as Operations Manager from 2017 to 2019 in the Columbus, Ohio area. His responsibilities included overseeing operations and aligning team objectives with company goals. Prior to that, he served as Operations Supervisor at L Brands from 2014 to 2016, also in the Columbus area, where he contributed to operational efficiency.
Experience at Target
James Manley began his career at Target, where he held two significant roles. He worked as Executive Team Lead Asset Protection from 2010 to 2013 in Columbus, Ohio, focusing on asset protection strategies. He then transitioned to the role of Executive Team Lead Logistics from 2013 to 2014 in Cleveland, Ohio, where he managed logistics operations.
Education and Expertise
James Manley studied at The Ohio State University, where he earned a Bachelor of Arts (B.A.) in Criminology. His academic background complements his professional expertise in KPI development and talent development. He specializes in aligning team objectives with company goals to drive performance and has a strong track record in mentoring team members to achieve their professional growth.