Jordan Reeg
About Jordan Reeg
Jordan Reeg is an AMP Technical Support Specialist with a diverse background in technology and customer support, having previously worked at Apple and CoverMyMeds in various roles. He holds degrees in Industrial and Product Design from the University of Cincinnati and Film/Cinema/Video Studies from The Ohio State University.
Current Role at CoverMyMeds
Jordan Reeg currently serves as an AMP Technical Support Specialist at CoverMyMeds. He has held this position since 2021, contributing to the company's technical support initiatives. His role involves assisting users with technical issues and ensuring efficient operation of the company's systems.
Previous Experience at CoverMyMeds
Jordan Reeg has a history with CoverMyMeds, having worked in multiple roles. He was an Account Coordinator from 2018 to 2020, where he managed client accounts and facilitated communication between clients and the company. He later transitioned to a Technical Account Manager role for five months in 2020, focusing on technical support and account management.
Experience at Apple
Jordan Reeg worked at Apple for a total of four years. He began as a Genius from 2013 to 2017, providing technical support and customer service. He later served as an In Store Guest Trainer for seven months in 2016, where he trained staff and enhanced customer engagement.
Educational Background
Jordan Reeg studied at the University of Cincinnati, where he earned a degree in Industrial and Product Design from 2010 to 2012. He also attended The Ohio State University, focusing on Film/Cinema/Video Studies for one year from 2012 to 2013. This diverse educational background supports his technical and creative skills.
IT Consulting Experience
Prior to his current role, Jordan Reeg worked as an IT Consultant at Xtek Partners, Inc. from 2017 to 2018. In this position, he provided IT solutions and support to clients. He also worked as an IT Assistant at David M Berg LTD for eight years, where he gained foundational experience in IT support and operations.