Megan Schlichting
About Megan Schlichting
Megan Schlichting serves as the Specialty Pod Lead and has over seven years of experience in customer service, focusing on connecting customers to solutions. She previously worked at Barnes & Noble as Bargain Lead and Crc from 2012 to 2018 and holds a Master of Arts in English Language and Literature from Rutgers University - Newark.
Work at CoverMyMeds
Megan Schlichting currently holds the position of Specialty Pod Lead at CoverMyMeds. In this role, she is responsible for leading a specialized team, focusing on enhancing customer experiences and ensuring effective service delivery. Her leadership contributes to the company's mission of streamlining medication access for patients.
Previous Experience at Barnes & Noble
Megan Schlichting worked at Barnes & Noble from 2012 to 2018, serving as Bargain Lead and Crc in New York, New York. During her six years at the company, she developed skills in customer service and team management. Her responsibilities included overseeing bargain merchandise and coordinating customer relations, which enhanced her expertise in retail operations.
Education and Expertise
Megan Schlichting earned a Master of Arts in English Language and Literature from Rutgers University - Newark, completing her studies from 2007 to 2009. This academic background has equipped her with strong communication skills and a deep understanding of literature, which she applies in her professional endeavors. Her educational experience complements her practical skills in new hire training and community development.
Skills in Customer Service
Megan Schlichting possesses over seven years of experience in customer service. She specializes in connecting customers to solutions, both in person and over the phone. Her ability to engage with customers and address their needs effectively has been a significant aspect of her career, demonstrating her commitment to service excellence.
Community Development and Event Coordination
Megan Schlichting has developed skills in community development and event coordination throughout her career. These skills enable her to foster relationships within communities and organize events that engage and support customers. Her experience in these areas reflects her initiative and inquisitiveness, traits that she values in her professional environment.