Micah Smith
About Micah Smith
Micah Smith is a Training Specialist at CoverMyMeds, where he has worked since 2022. He has extensive experience in customer service and digital marketing, having held various positions at State Farm and RevLocal prior to his current role.
Work at CoverMyMeds
Micah Smith has been employed at CoverMyMeds since 2022, serving as a Training Specialist. In this role, he is responsible for developing and implementing training programs to enhance the skills of employees. Prior to his current position, he worked as a Training Coordinator at CoverMyMeds for six months in 2021, where he focused on coordinating training initiatives. Additionally, he served as an Account Coordinator from 2019 to 2021, contributing to client management and support.
Previous Experience at State Farm
Before joining CoverMyMeds, Micah Smith worked at State Farm as a Customer Service Assistant from 2008 to 2015. In this role, he provided support to customers, addressing inquiries and assisting with policy management. His seven years at State Farm equipped him with valuable experience in customer service and communication.
Digital Marketing Roles at RevLocal
Micah Smith held multiple positions at RevLocal, a digital marketing agency. He started as a Local Search Strategist in 2017, where he focused on optimizing local search strategies for clients. He then transitioned to the role of Digital Marketing Strategist from 2018 to 2019, working for 11 months to enhance clients' online presence. In 2019, he advanced to Senior Digital Marketing Strategist for a six-month period, further developing marketing strategies for various clients.
Education and Expertise
Micah Smith earned a Bachelor of Business Administration (B.B.A.) from Mount Vernon Nazarene University, completing his studies from 2012 to 2015. His education in Business Administration has provided him with a strong foundation in business principles, which he applies in his professional roles, particularly in training and customer service.