Michael Collins
About Michael Collins
Michael Collins serves as the Senior Manager of Access & Adherence in Customer & Patient Services at CoverMyMeds, a position he has held since 2018. He has a background in operations management and holds degrees in Psychology and Industrial Organizational Psychology.
Work at CoverMyMeds
Michael Collins serves as the Senior Manager of Access & Adherence within Customer & Patient Services at CoverMyMeds. He has held this position since 2018, contributing to the company's mission of improving patient access to medications. His role involves overseeing initiatives that enhance patient adherence to prescribed therapies, ensuring that patients receive the necessary support throughout their treatment journey. CoverMyMeds is known for its innovative solutions that streamline the medication access process.
Previous Experience at GSI Commerce
Prior to his current role, Michael Collins worked at GSI Commerce as an Agent Relations Manager from 2004 to 2008. During his four years at the company, he focused on managing relationships with agents and improving operational efficiencies. This experience provided him with valuable insights into customer service and operational management.
Experience at RxCrossroads Specialty Solutions
Michael Collins held the position of Associate Director of Operations at RxCrossroads Specialty Solutions from 2016 to 2018. Based in Orlando, Florida, he was responsible for overseeing operational processes and ensuring effective service delivery within the specialty pharmacy sector. His work contributed to enhancing patient care and operational effectiveness during his two-year tenure.
Education and Expertise
Michael Collins studied Industrial Organizational Psychology at Kutztown University of Pennsylvania, where he earned a Bachelor of Science degree from 2000 to 2002. He also completed an Associate of Science degree in Psychology at Bucks County Community College from 1996 to 1999. His educational background provides a strong foundation in understanding human behavior and organizational dynamics, which supports his roles in management and operations.
Role at ACS Specialty Pharmacy
Before joining CoverMyMeds, Michael Collins worked as Associate Director of Operations at ACS Specialty Pharmacy from 2016 to 2017 in Orlando, Florida. In this role, he focused on operational management and service delivery within the specialty pharmacy environment, contributing to improved patient outcomes and operational processes.