Monica Dawson
About Monica Dawson
Monica Dawson is a Case Manager currently employed at CoverMyMeds in Columbus, Ohio. She has a background in management and sales, having previously worked as a General Manager at Petco for 15 years and as a Sales Specialist at CANIDAE Pet Foods.
Work at CoverMyMeds
Monica Dawson has been employed at CoverMyMeds as a Case Manager since 2020. In this role, she is responsible for managing patient cases and ensuring that medication access processes are streamlined. Her work contributes to the company's mission of improving healthcare access through technology and support.
Previous Experience at Petco
Prior to her current position, Monica Dawson worked at Petco for 15 years, serving as the General Manager from 2004 to 2019 in Heath, Ohio. In this capacity, she oversaw store operations, managed staff, and ensured customer satisfaction. Her long tenure at Petco provided her with extensive experience in retail management.
Experience at CANIDAE Pet Foods
In 2019, Monica Dawson briefly worked as a Sales Specialist at CANIDAE Pet Foods for eight months. During this time, she focused on sales strategies and customer engagement, further enhancing her skills in the pet food industry.
Education and Expertise
Monica Dawson studied at Ohio University-Lancaster, where she achieved a degree in Psychology. This educational background provides her with insights into human behavior, which can be beneficial in her roles within case management and customer service.