Natazia Hendricks
About Natazia Hendricks
Natazia Hendricks is an Account Specialist at CoverMyMeds, where she has worked since 2021. She has a background in patient care and customer service, with previous roles at Beltone, American Oncology Network, and Trinity Health.
Work at CoverMyMeds
Natazia Hendricks has been employed as an Account Specialist at CoverMyMeds since 2021. In this role, she contributes to the company's mission of improving patient access to medications through technology and support services. Her responsibilities include managing accounts and providing assistance to clients, ensuring efficient communication and service delivery.
Previous Experience in Healthcare
Prior to her current position, Natazia Hendricks held various roles in the healthcare sector. She worked as a Patient Care Coordinator at Beltone from 2018 to 2019, where she managed patient interactions and care coordination. Additionally, she served as a Patient Services Specialist at American Oncology Network, LLC for eight months in 2019, focusing on patient support within oncology services.
Customer Service Roles
Natazia has extensive experience in customer service. She worked at Trinity Health in Columbus, Ohio, first as a Customer Service Representative from 2019 to 2021 and then as a Customer Service Team Lead for six months in 2020. Her roles involved addressing customer inquiries and leading a team to enhance service quality. She also worked as a Pharmacy Technician at Express Scripts and Giant Eagle, Inc., where she gained valuable experience in pharmacy operations.
Educational Background
Natazia Hendricks completed her education at Whitehall Yearling High School, graduating in 2005. This foundational education provided her with essential skills that she has applied throughout her career in various customer service and healthcare roles.