Nykeia Jackson Jones
About Nykeia Jackson Jones
Nykeia Jackson Jones is a Risk Management Specialist at CoverMyMeds, where she has worked since 2020. She previously held positions at Ernst & Young and Merrill Lynch, and she holds a Bachelor of Business Administration in Management Information Systems from Villanova University.
Work at CoverMyMeds
Nykeia Jackson Jones has been employed at CoverMyMeds as a Risk Management Specialist since 2020. In this role, she has developed a detailed tracking guide for the Third Party Risk Management vendor intake process. She also created and customized Tableau and Domo pages to present incident metrics, facilitating informed decision-making for leadership. Additionally, she established a new hire onboarding guide for the security segment and has led training for technical department employees on Incident & Problem Management. Her initiatives include formalizing discussions among leaders regarding key metrics related to system outages.
Previous Experience at Ernst & Young
Before joining CoverMyMeds, Nykeia worked at Ernst & Young as a Risk Management Consultant from 2018 to 2020. During her tenure, she focused on risk management strategies and contributed to various projects aimed at enhancing organizational risk frameworks. Her experience at Ernst & Young provided her with a solid foundation in risk assessment and management practices.
Education and Expertise
Nykeia Jackson Jones earned her Bachelor of Business Administration (BBA) in Management Information Systems from Villanova University, where she studied from 2014 to 2018. Her educational background has equipped her with the necessary skills to analyze and manage information systems effectively. This expertise is reflected in her work at CoverMyMeds, where she has developed processes and tools to enhance risk management and incident response.
Background in Financial Services
Prior to her current role, Nykeia gained experience in the financial services sector. She worked at Merrill Lynch as a Seasonal Client Associate from 2016 to 2017 and as a Wealth Management Intern for two months in 2016. These roles provided her with insights into client relations and financial management, further diversifying her professional skill set.
Early Career Experience
Nykeia began her professional journey as a Research Assistant at Villanova University Falvey Library from 2014 to 2015. She also completed a Sales Internship at Parker School Uniforms, LLC in 2015. These early experiences contributed to her development of research, communication, and customer service skills, which have been beneficial in her subsequent roles.