Prabhjot Kaur
About Prabhjot Kaur
Prabhjot Kaur is a Senior Associate Business Systems Analyst with a diverse background in business analysis and customer service. She has worked for various organizations, including CoverMyMeds and Blue Cross and Blue Shield, and holds a Bachelor's degree in Health Care Administration from Texas A&M University-Corpus Christi.
Current Role at CoverMyMeds
Prabhjot Kaur serves as a Senior Associate Business Systems Analyst at CoverMyMeds, a role she has held since 2024. In this position, she works remotely and focuses on enhancing business systems and processes. Her responsibilities include analyzing system requirements, collaborating with stakeholders, and ensuring effective implementation of solutions.
Previous Experience in Business Analysis
Prior to her current role, Kaur worked at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas as an Enterprise Data Analyst from 2022 to 2024. In this capacity, she contributed to data analysis and business insights. She also held the position of Business Systems Analyst II at Empyrean Benefit Solutions, Inc. from 2021 to 2022, where she further developed her analytical skills.
Early Career and Internships
Kaur began her career in customer service roles, including a position as a Front Desk Associate at MainStay Suites from 2016 to 2017 and as an Assistant Store Manager at Stage Stores in 2018. She also gained experience as a Quality Improvement and Patient Safety Intern at Driscoll Children's Hospital in 2019, where she focused on healthcare quality initiatives.
Educational Background
Prabhjot Kaur earned her Bachelor's degree in Health/Health Care Administration/Management from Texas A&M University-Corpus Christi. She attended the university from 2015 to 2019, where she acquired foundational knowledge and skills relevant to her career in business systems analysis and healthcare administration.
Diverse Work History
Kaur's work history includes various roles that have contributed to her expertise in business systems and analysis. She worked as a Shift Supervisor at Subway from 2014 to 2015 and held multiple positions at Empyrean Benefit Solutions, Inc. over the years, including Business Systems Analyst from 2020 to 2021. This diverse experience has equipped her with a broad skill set applicable to her current role.