Samantha Rumbaugh
About Samantha Rumbaugh
Samantha Rumbaugh is a Case Manager at CoverMyMeds, where she has worked since 2020. She has a strong background in insurance and customer service, with previous roles at Enrollment Benefit Concepts and Aflac, and holds a Bachelor's Degree in Sports Management and Marketing from the University of Cincinnati.
Current Role at CoverMyMeds
Samantha Rumbaugh has been serving as a Case Manager at CoverMyMeds since 2020. In this role, she utilizes her extensive background in insurance and customer service to effectively manage cases. Her responsibilities include coordinating with clients and healthcare providers to ensure seamless communication and resolution of issues. Rumbaugh's skills in communication, teamwork, and leadership are essential in her day-to-day operations, contributing to the overall efficiency of the case management process.
Previous Experience at CoverMyMeds
Prior to her current position, Samantha Rumbaugh worked at CoverMyMeds as an Account Coordinator from 2019 to 2020. In this role, she supported account management tasks and collaborated with various stakeholders to enhance service delivery. Her experience in this position laid the groundwork for her transition to Case Manager, where she continues to apply her knowledge of the organization and its processes.
Professional Background in Insurance and Customer Service
Samantha Rumbaugh has a strong background in insurance and customer service, which she developed through various roles in her career. She worked as a Senior Benefits Specialist at Enrollment Benefit Concepts from 2017 to 2019, where she gained valuable experience in managing client benefits. Additionally, her role as an Associate at Aflac for six months in 2017 further solidified her expertise in the insurance sector. This background supports her effectiveness as a Case Manager.
Education and Academic Background
Samantha Rumbaugh studied at the University of Cincinnati, where she earned a Bachelor’s Degree in Sports Management and Marketing from 2013 to 2016. During her time at the university, she was also a Student Athlete, balancing her academic responsibilities with her athletic commitments. This experience contributed to her development of teamwork and leadership skills, which are relevant to her professional roles.
Internship Experience at Cincinnati Reds
In 2016, Samantha Rumbaugh completed a Consumer Sales Internship with the Cincinnati Reds, where she gained practical experience in sales and customer interaction. This internship lasted for seven months and provided her with insights into the sports industry, enhancing her sales skills and preparing her for future roles in customer service and case management.