Sarah Gifford
About Sarah Gifford
Sarah Gifford is a QA Analyst with a background in education and a published author of the book 'Normal.' She has a strong commitment to fostering human connection and has held various roles in education and healthcare, primarily in Columbus, Ohio.
Current Role as QA Analyst
Sarah Gifford currently serves as a QA Analyst at CoverMyMeds, a position she has held since 2021. In this role, she focuses on ensuring the quality and reliability of software products. Her responsibilities include testing applications, identifying defects, and collaborating with development teams to enhance product functionality. Sarah's experience in various roles within the company has equipped her with a comprehensive understanding of the operational processes, which she leverages to improve quality assurance practices.
Experience at CoverMyMeds
Sarah Gifford has held multiple positions at CoverMyMeds, starting as an Account Coordinator - Hub Express in 2019. She transitioned to an Account Specialist role for nine months before becoming a Case Manager from 2020 to 2021. Throughout her tenure, she has contributed to the launch and implementation of programs and has been involved in training initiatives. Her diverse roles within the organization have allowed her to develop a strong skill set in client management and operational support.
Educational Background
Sarah Gifford attended Upper Arlington High School from 2009 to 2013. She furthered her education at Capital University, where she studied Elementary Education and Teaching, achieving a focus on Early Childhood Education from 2013 to 2017. This educational foundation has informed her professional roles in teaching and administration, enhancing her ability to connect with individuals in various settings.
Previous Work Experience
Before her current role at CoverMyMeds, Sarah Gifford worked in several positions that contributed to her professional development. She served as an Office Administrator at POINT from 2014 to 2015 and as an Associate Substitute Teacher at STRS Ohio from 2015 to 2019. Additionally, she worked as a Long Term Substitute Teacher at New Albany Plain Local Schools in 2018. These experiences have strengthened her skills in administration, education, and client interaction.
Published Author
In 2020, Sarah Gifford published a book titled 'Normal'. This work reflects her passion for helping others feel valued and appreciated. The publication showcases her commitment to fostering human connection and her ability to communicate effectively through writing.