Sarah Lagatta
About Sarah Lagatta
Sarah Lagatta is an Account Manager with extensive experience in customer success and account management, currently working at CoverMyMeds since 2021. She has a background in operations and purchasing, having held various roles at STRIVR and Square D by Schneider Electric, and holds a Bachelor of Science in Supply Chain and Operations Management from Miami University.
Work at CoverMyMeds
Sarah Lagatta has been serving as an Account Manager at CoverMyMeds since 2021. In this role, she has successfully tripled client contract value by $8 million annually through strategic account management and effective responses to Requests for Proposals (RFPs). She has curated impactful client presentations that focus on Product Enhancements, Business Performance, and Consultative Sales, contributing to enhanced client relationships and satisfaction.
Previous Experience at STRIVR
Prior to her current position, Sarah Lagatta worked at STRIVR in various roles. She started as an Operations Intern in 2018 for two months, followed by a year as an Operations Associate from 2018 to 2019. She then advanced to the role of Customer Success Manager for three months in 2021. During her tenure, she organized unique curriculum and cross-functional meetings to enhance client satisfaction and proactively address issues. Additionally, she conducted a Quarterly Business Review that received praise from a client for its strategic depth.
Education and Expertise
Sarah Lagatta holds a Bachelor of Science degree in Supply Chain and Operations Management from Miami University Farmer School of Business. She has also pursued further education, completing an Introduction to Project Management Course at Stanford Continuing Studies in 2019 and an Introduction to CAD Course at Columbus State Community College in 2023. These educational experiences have equipped her with a solid foundation in project management and technical skills relevant to her career.
Internship Experience at Square D
In 2017, Sarah Lagatta gained valuable experience as a Purchasing Intern at Square D by Schneider Electric in Oxford, OH. She worked in this role for eight months, where she developed skills in purchasing processes and supply chain management. This internship provided her with insights into operational efficiency and procurement strategies, which have been beneficial in her subsequent roles.