Sharon Fordham
About Sharon Fordham
Sharon Fordham serves as the Manager of ITSM/Change & Incident Management at CoverMyMeds, where she has worked since 1992. She holds a Bachelor of Science in Biology and Biomedical Engineering from Michigan State University.
Work at CoverMyMeds
Sharon Fordham has been employed at CoverMyMeds since 1992, holding the position of Manager, ITSM/Change & Incident Management. With over 32 years of experience in this role, she has contributed to the development and implementation of IT service management processes within the organization. Her responsibilities include overseeing change management and incident management, ensuring that IT services are delivered efficiently and effectively.
Education and Expertise
Sharon Fordham studied at Michigan State University, where she focused on Biology and Biomedical Engineering. She earned a Bachelor of Science in Engineering, which provided her with a strong foundation in technical and analytical skills. This educational background supports her role in IT service management, where she applies her knowledge to improve processes and manage incidents.
Background
Sharon Fordham has spent her professional career in the Greater Atlanta Area, where she has developed extensive expertise in IT service management. Her long tenure at CoverMyMeds reflects her commitment to the organization and her ability to adapt to the evolving landscape of IT services. Her role involves collaboration with various teams to enhance service delivery and support organizational goals.